Discreet packaging, every time.
Your order is personal. We aim to make every delivery feel private, simple and comfortable from checkout to arrival.
What arrives at your door stays private.
Orders are prepared in plain outer packaging wherever possible. Product images and intimate product details are not displayed on the outside of the parcel.
We aim to use neutral wording on shipping labels where carrier and legal requirements allow. Your personal information is used only to process, deliver and support your order.
Plain outer packaging
Orders are packed in simple outer packaging designed to avoid drawing unnecessary attention.
No product details outside
We do not place product images or detailed item descriptions on the outside of your parcel.
Private order support
Questions about your delivery are handled with care. Contact us with your order number for support.
Good to know.
Simple answers before you place your order.
Will the parcel show what I ordered?
No detailed product images or intimate item descriptions are displayed on the outer packaging.
Can I track my delivery?
Tracking details are provided when available from the delivery service used for your order.
What if I need help with delivery?
Email [email protected] with your order number and we will help check the available delivery information.
Can I change my delivery address?
Contact us as soon as possible. Once an order has been dispatched, changes may not be possible.